Satisfaction with life insurers up 2.5 percent in 2013
December 16, 2013 by Warren S. Hersch
A key indicator of customer satisfaction with the life insurance sector edged up in the third quarter, new research shows.
The American Customer Satisfaction Index (ACSI), an independent benchmark of customer satisfaction, is based on a survey of 70,000 customers about the products and services they use the most. The research results are used to determine customer satisfaction with more than 230 companies, 43 industries and 10 economic sectors, as well as more than 100 services, programs and websites of federal government agencies. Click here to read…
Originally Posted at LifeHealthPro on December 13, 2013 by Warren S. Hersch.
Categories: Industry Articles