Finance, insurance docs take top spots as most complex
March 24, 2014 by Warren S. Hersch
Lengthy policy application forms and underwriting times have long been complaints that consumers have leveled against life insurers. And the complaints don’t stop at the point of purchase.
A new survey by Siegelvision indicates that insurance and annuity statements are among the top five most confusing vendor communications. More than half of consumers polled in the study (55 percent) indicate they’re wasting time and energy endeavoring to decipher these documents.
Originally Posted at LifeHealthPro on March 21, 2014 by Warren S. Hersch.
Categories: Industry Articles