Superior customer experience equals better returns for insurers, report says
July 7, 2016 by LifeHealthPro Editors
Insurance companies that deliver a great customer experience are rewarded over the long-term, by consumers and investors.
That’s the conclusion from customer experience advisory firm Watermark Consulting. In a new report, the company details its analysis of stock market returns for insurers that lead in customer experience versus those that lag. Click HERE to read more…
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