Impact of Emotional Intelligence: New Harris Poll Study
June 17, 2020 by Chuck Hirsch
One of the questions people are asking themselves these days is, “Who do I believe?” With everyone learning at essentially the same time, a lot of advice is conflicting. Who you believe eventually comes down to who you trust.
It’s the same way with financial relationships. The Million Dollar Round Table (MDRT) recently announced the results of a Harris Poll study that was conducted on their behalf, in which we learn that among more than 2,000 adults in the United States, 85% of them would be more likely to trust recommendations from financial advisors if those advisors demonstrate emotional intelligence. A press release announcing the study reads, “In a time of historic turmoil, advisors seeking to reassure, reposition, or even retain clients must exhibit genuine empathy and compassion.”