Insurers Now Realize A Pressing Opportunity To Support New Consumer Needs, Post Pandemic
March 23, 2021 by N/A
Consumer priorities have changed significantly as a result of the COVID-19 pandemic, with nearly half (45%) of consumers surveyed planning to save more and those most impacted financially seeking to mitigate future financial uncertainty. This is according to the EY Global Insurance Consumer Survey, a survey of more than 2,700 consumers across Europe and North America with life and personal lines insurance.
The research, released today, offers insights into how the COVID-19 pandemic has impacted consumers’ lives. To better understand their concerns and needs, the survey groups respondents into three segments: most financially impacted, moderately financially impacted and least financially impacted.