2025 insurance outlook: Dealmaking, distribution, capacity and innovation

December 17, 2024 by Jeff Heine

In 2024, the insurance industry underwent significant operational transformation, facing more pressure than ever to innovate, improve efficiency and deliver a world-class customer experience. According to pwc, insurance organizations are “doubling down on enterprise-wide digital transformation,” including strategic technology investments in key areas such as claims and policy administration. Meanwhile, the industry was contending with ongoing economic uncertainty, geopolitical clashes and record-breaking catastrophic weather events.

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Originally Posted at InsuranceNewsNet on December 6, 2024 by Jeff Heine.