Switching Sides: Advocates say NAIC effort on AI ‘devoid of any guidance’
October 28, 2025 by John Hilton
Views on artificial intelligence in the insurance industry differ depending on who is doing the talking.
Insurance executives see the potential to cut risk, sharpen underwriting, and perform quicker customer service with fewer people – all of which adds up to a better report to investors. Consumer groups see the potential for hidden discrimination against classes that already suffer from rampant bias.
Originally Posted at InsuranceNewsNet on Oct 28, 2025 by John Hilton.
Categories: Industry Articles
