Best & Worst BDs for Advisors: J.D. Power — 2020
July 7, 2020 by Janet Levaux
Wealth management firms have been adding technology — before and during the pandemic — so their advisors can work better with market data, client information, account servicing tools and AI-powered analytics. But is this making a difference?
“While firms are investing heavily, many have been missing the mark on delivering technologies that truly meet advisor needs,” according to Mike Foy, senior director of wealth and lending intelligence at J.D. Power, which released its yearly U.S. Financial Advisor Satisfaction Study on Tuesday.
“In fact, just 48% of advisors say the core technology their firm currently provides is ‘very valuable,’” Foy said. “That needs to change if firms want to win the talent war.”