Let’s do something that really matters.

At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation’s military, but we all share in the mission to give back to those who did. We’re working as one to build a great experience and make a real impact for our members.

We believe in our core values of honesty, integrity, loyalty and service. They’re what guides everything we do – from how we treat our members to how we treat each other. Come be a part of what makes us so special!

The Opportunity

As a dedicated Product Management Director, you will report to the Annuity product line leader and provide Annuity product support to the annuity distribution (direct, intermediary, and structured settlements) channels. This role is responsible for product strategy, product development, in-force management, and end-to-end product management of USAA’s Annuity products. This individual will interact with internal business partners, external business partners, and intermediary partners to support strategic initiatives and help grow the business.

This role formulates product/sales strategy recommendations based on analysis of profitability, competitiveness and sales performance for the product life cycle. Compile, analyze and interpret data to make strategic and tactical recommendations or decisions pertaining to sales/product performance. Responsible for defining the business questions and providing insights to improve business performance. Supports the maintenance of existing products and/or may lead in the development and launch of less complex, new products with channel partners.

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in San Antonio, TX, Tampa, FL., Phoenix, AZ., or Colorado Springs, CO. campuses. Relocation assistance is not available for this position.

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What You’ll Do

• Leverages internal and external data and member information to support formulation of product strategy and enhance competitive intelligence.
• Develops product dashboards and metrics recommendations in support of analyzing and evaluating strategic performance.
• Partners with Marketing to define go-to-market and value proposition strategy of the product/feature.
• Develops recommendations to launch new products and the evaluation and decision to buy/build or ally.
• Acts as product SME on features and services and collaborates with business partners to provide recommendations.
• Analyzes and evaluates product performance metrics to form recommendations regarding market opportunities and product enhancements.
• Leads efforts to expand or change existing product features.
• Contributes to decisions regarding product pricing and profitability.
• Identifies and evaluates potential providers for alliance relationships.
• Provides support regarding all aspects of Product Life Cycle.
• Approves and provides support in developing, editing and distributing product communications.
• Coordinates with relevant control partners (to include Legal, Compliance, and Risk Management) to ensure product offerings are designed, implemented and managed in compliance with all applicable laws and regulations.
• Contributes to the overall strategy of the business and collaborates with alliance to develop product strategy.
• Interprets performance results to inform product or sales forecast and planning.
• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What You Have

• Bachelor’s Degree in Business, Marketing, Supply Chain, Statistics, or related discipline; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. (Total of 12 years of experience without bachelor’s degree)
• 8 years of relevant industry experience in Actuary, Underwriting, Marketing or Sales/Service or Finance/Accounting Operations or Financial Services.
• 3 years of product management, or similar strategic management experience (similar experience includes direct support in managing product performance).
• 2 years of Data Visualization experience (i.e. Tableau).
• Knowledge of relevant laws and regulations (i.e. FDIC, CFPB, OCC).
• Expert experience in creating product briefings and presenting to executive leadership.
• Experienced in market research to create product roadmap, make product decisions and iterate rapidly.
• Knowledge of applicable product related regulations, and risk and compliance requirements.

What Sets You Apart

• US military experience through military service or a military spouse/domestic partner
• 6 or more years of Annuity product experience
• Extensive knowledge of Annuity industry
• Experience with Annuity distribution and/or sales experience
• 2 or more years of Proven Risk management experience
• Graduate degree or equivalent designation
• 2 or more years of IT/Agile experience

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

What We Offer

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $138,230 – $256,500.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning, and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, please visit our benefits page on USAAjobs.com.

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.